Silversingles provides a premier dating service to find the right match for singles of all walks of life. But what happens when you do find the right one and no longer need the dating service? You can cancel your subscription by following this simple step-by-step guide
Step 1 - Login
First login with your unique username and password to access your membership account.
Step 2 - Select Cancel
At the top left of the screen you will see the menu icon. Select menu and then scroll down to cancel and select cancel.
Step 3 - Provide A Reason
Silversingles would like to know the reason for cancelling your account. Were we successful in finding the perfect match for you? Did you experience any problems with the site or were you not fully satisfied with the service that we provide? Were there any problems with the staff or management at Silversingles? This information can help us deliver a better service in the future as well as determine our success rate. We can also use your reason for cancelling to identify where we went wrong and offer you a resolution to any problems that you experienced.
Step 4 - Click On Cancel
Below your reason for cancellation will be the option to cancel. Click on cancel.
Step 5 - Enter Password
You will be asked to enter your password in order to complete the cancellation process. This is for security reasons and to ensure that it really is you that is cancelling the account. Even if you are logged in and have already entered your username and password, you will need to do it again.
Step 6 - Confirm
Select confirm and you have successfully cancelled your membership subscription with Silversingles.
You should receive an email within a few minutes of cancellation to confirm that the process was completed successfully. If you do not receive this email or if there were any problems during the cancellation process, please contact our friendly silversingles customer support
team on +1 844-551-0594 or send them an email.
Should you be requesting a refund along with your cancellation, you will need to contact our customer support team. They will provide you with a form to be completed including your contact information, reason for cancellation and refund as well as any other information that may be relevant. It should only take a few minutes to complete the form that can then be returned to the customer care team.
Once you have requested a refund, you will need to follow steps 1 through 6 listed above to cancel your membership. The customer support team will take care of the refund but the cancellation process must be completed by you. You can also request that customer care send you your final statement via email either before or after you have cancelled the subscription. The statement should reflect the amount that was refunded if the refund was approved.
Cancelling your membership subscription with Silversingles
is a quick and easy process and we hope that you will continue to recommend our service.
How to Delete Your Profile
* You must first log in to Silversingles.com.
* Next, you must click on the settings icon.
* On the left side, click on "My membership".
* Scroll down the page to the bottom and search for "I want to delete my profile."
* Click on this link to delete your profile.
* Follow the rest of the instructions on that page to delete your profile page forever.
* You can also send them an email to cancel your account at firstname.lastname@example.org.